Rent Me For Three Hours or More
Let’s say you’re working on the next release of a service and or product and would like an experienced individual with a fresh perspective to give it a once over. After all, the less problems users encounter after a release, the better.
I will identify problems before they reach your userbase.
I will confirm that documentation is correct for new features.
I will make sure that the i’s are dotted and the t’s are crossed.
I will provide meaningful and actionable feedback.
I will confirm the user experience makes common sense.
The contractual rate is $50/hour with a three-hour minimum.
Testimonials
Hearing directly from the people I’ve worked with matters most. These testimonials reflect how my feedback, insights, and collaboration have helped product teams remove friction, gain clarity, and deliver better experiences to their users.
I found the user testing exercise for our Document Library Pro plugin really valuable because it highlighted several areas where a fresh pair of eyes revealed friction points I had stopped noticing myself. The feedback was clear, detailed, and grounded in real usage, with concrete examples such as confusion over the Add Media button, difficulty distinguishing table vs. grid settings, and inconsistencies in the documentation.
I especially appreciated that it went beyond just identifying problems and also included practical suggestions for improving both the interface and knowledge base, which we have already put into practice. It was an insightful review that balanced honesty with actionable recommendations, and I can see this type of service being genuinely useful for other products too.”
Katie Keith
Feeds me, comforts me, treats me, pays the cheese tax on time, every time
Smoky
Household Member
Jeff doesn’t just do a simple review of your product, he does a full blown audit from top to tail, including purchase flow, onboarding, marketing, website copy, support, and more! He doesn’t just spend a few hours on it, he invests deeply to understand and figure things out, and this takes days!
The feedback in the report uncovered a range of issues, but what stood out was not the bugs (there were a few), but the choice of wording we had used in our product, which speaks to an underlying disconnect within our product. And we did not even realise! His Fresh Perspective is exactly what we needed and Jeff absolutely delivered. If you create products for WordPress, I highly recommend you get Jeff to take a look. He will uncover things you need to know to make your product better.
Brad Vincent
Working with Jeff gave us clarity in both our branding and product direction. He helped refine our user packages, making the value clearer, and his feedback during alpha testing highlighted usability issues we hadn’t noticed. What made the difference was that his recommendations were immediately actionable, helping us improve clarity, usability, and adoption right away.
Tia Wood